Generate a link list of all Zendesk articles in a specific forum

I needed to print out a list of links for all articles in a specific forum, for use in our Project management system. I had to go through all the items to ensure that they are compatible with the latest version of our Canvas Theme.

I’ve used chrome for this and suggest you do the same as I don’t know how to replicate this other browsers.

1) Navigate to the specific forum on the Zendesk agent panel. In this case canvas.

link lists for a specific zendesk forum

2) Scroll down to the bottom of the page and click more until all the items are displayed on the page:

zendesk_forum_link_lists_click_more

3) Then Open the chrome developers console and click on console:

zendesk_forum_link_lists developer_console

4) Past the code below inside the console and press enter ( be sure to change line:4  from  support.woothemes.com support your own domain):

[code language=”javascript”]
var count = 0;
jQuery(“#content_entries .frame .item”).each(function(index){
count++;
console.log(“http://support.woothemes.com”+jQuery(“.item-info h1 span a”, this).attr(“href”) );
});
console.log(count);
[/code]

5) You will now see a nice list of  items which you can copy as a todo list on your project management software. Trello allows you to paste this whole list and creates individual to do list items .

zendesk_forum_link_lists_nice_LIST

Mountain Lion, Git “Command Not Found” (2 min fix)

I found this while trying to figure out why I’m getting the error.

1. open your ~/.bash_profile,

if you use textmate it would be :
$ sudo mate ~/.bash_profile

2. add this line to the file:
export PATH=$PATH:/usr/local/git/bin/

3. Save & close the file and type on the terminal:
$ source ~/.bash_profile

*All* the credits go to these guys:

http://www.hongkiat.com/blog/mountain-lion-git-fix/
http://stackoverflow.com/questions/6810059/git-on-mac-os-x-lion

Version controlled comments on Facebook

Did you know that Facebook now has version control for comments. For non geek people out there: It stores your initial comment just in case you want to go back to it.

How to use this:

  1. Comment on a status update.
  2. Click the edit button below your comment.
  3. Make changes to your comment and update.
  4. Click on edit again and you will see a list of the comments you’ve already made.

How to add a subtask in Asana:

 

 

 

The project management system that I love and use for every project has just got added a much requested feature. Now you can create sub tasks inside existing tasks to break them them up even further. The nice thing about this is that subtasks are full tasks that can be assigned to a team member and receive comments.

Image

How to create a Sub Task In ASANA:

There are two ways to do this.

1. Click on the Subtask Icon next to the due date

2.  Click the downwards arrow above the tasks name and select  “Add Subtask”

You can find out more about this on the official  Asana: blog http://blog.asana.com/2012/10/introducing-asana-subtasks/

Enjoy!

WordPress 3.5 Almost ready

WordPress updates aims to move the whole community forward. That is why I’m delighted to see the progress being made towards the final 3.5 release.

What’s new?

  • Appearance: changes, retina support .
  • Accessibility: Improvements to keyboard shortcuts and screen reader support.
  • Plugins:  One of my favorites is that you can browse and install plugins you’ve marked as favorites on WordPress.org.
  • Mobile: No more configuration when connecting to your WordPress blog from your mobile phone as XML-RPC is enabled by default in 3.5 .
  • Links: Remember those lins to the left? Well forget them, they’ve been removed and placed in a plugin should you still need them on your website.
  • Default Theme: A brand new default theme called “2012”.

With these changes and a few more on the way I can’t wait to hit the upgrade button.